Take a number
John Hancock's new 'Genius Bar' aims to rethink the IT help desk
John Hancock president Craig Bromley (right) speaks to Jacques Ouimet in the new TechLab space. Courtesy John Hancock.
John Hancock is trying to take the pain out of the IT help desk experience for its 3,450 local employees. In a page pulled from the "we're a savvy startup" handbook, the financial services company launched a new TechLounge in its Boston headquarters Monday that hopes to emulate the experience of the Apple Store. Read More
Dublin Dispatch
Boston comes on strong at Dublin’s Web Summit
Taking a Photo at Web Summit
A gaggle of technology entrepreneurs, students, and investors made their way from Boston to Dublin last week to take part in one of Europe’s largest technology conferences, the Web Summit. Among 20,000 attendees and a roster of distinguished speakers, Boston’s finest shined bright at the event, showcasing the vast breadth of expertise this city fosters. Here's a look at the highlights. Read More
Talent hunt
GSN Games' move from the suburbs to Boston all about hiring
GSN Games office locations.
One of the Bay State's biggest game-development studios is leaving the 'burbs for downtown Boston this Friday. GSN Games, which creates Web-based and mobile games like Bingo Bash and GSN Casino, had been based at the Meditech/Adobe building on Route 128 in Waltham, but is heading to 100 Summer St., a short walk from South Station. GSN Games, previously known as GSN Digital, is part of the Game Show Network, whose owners are DirecTV and Sony Pictures. Many of GSN's most popular games pay out cash prizes to players. Read More
The Brigham hosts a mental health hackathon for women this weekend
The Code for Health hackathon in New York City in August invited women engineers to build apps  around nutrition. (Photo: Self Magazine)
A hackathon at Brigham and Women’s Hospital this weekend is unlike a hackathon in all kinds of wonderful ways. It's a code session for women, by women, and the focus will be mental health issues like anxiety, depression and anorexia that women are more susceptible to.  Together, they encompass a fantastic intersection of the Venn diagram in the hacking space that almost no one has yet to touch. Read More
More proper channels
Fighting back: Women now have a tool to report their abusers on Twitter
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Women, famously, are not welcome on the Internet, and it is on public forums like Twitter where they typically face the shrillest abuse. Now, women have a place to report their harassers thanks to a new tool built by Women, Action & the Media, a Cambridge group that is collaborating with Twitter.  Read More