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John Hancock's new 'Genius Bar' aims to rethink the IT help desk
John Hancock president Craig Bromley (right) speaks to Jacques Ouimet in the new TechLab space. Courtesy John Hancock.
John Hancock is trying to take the pain out of the IT help desk experience for its 3,450 local employees. In a page pulled from the "we're a savvy startup" handbook, the financial services company launched a new TechLounge in its Boston headquarters Monday that hopes to emulate the experience of the Apple Store. Read More
Tim Cook, Apple CEO, says being gay "has led to a richer life."
Apple CEO Tim Cook
Apple's iconic ad campaign had a simple motto: "Think Different." So it's fitting that in the heartfelt essay published Thursday morning in Businessweek, in which Apple CEO Tim Cook shared that he is gay, he described being different as "among the greatest gifts God has given me." He is the highest profile CEO to have identified as gay or lesbian. Read More
Health Connector
Virgin Pulse links with Apple's HealthKit, could serve as hub for other apps to do so as well
Photo via Apple
Virgin Pulse, the Framingham-based health and wellness software company that is part of Richard Branson's Virgin Group, says it has integrated its products with Apple's new HealthKit app. One of the first larger healthy-living programs to connect to Apple's iPhone 6 health app, Virgin Pulse has an opportunity to serve as an intermediary between HealthKit and the wide range of health, wellness, and fitness applications Virgin currently connects to. Read More
Apple's Game Changer
5 reasons Apple Pay will succeed where others have failed
PABLO BLAZQUEZ DOMINGUEZ/GETTY IMAGES
This is a guest post from Henry Helgeson, the chief executive of payments system software company Merchant Warehouse. The new iPhones are out. In fact, you might very well be reading this on one. And while you may be excited about the bigger screen, slim profile, fancy camera or even the futuristic Touch ID features, you’re probably not giving much thought to what could turn out to be the coolest feature to come out of this latest iteration: Apple Pay. Read More
tech today
Three tech things: Egg-freezing at Apple and Facebook, password-killing wristbands, the smart lock that's disrupting keys
Smarlock-August
Everyone is talking about August's new "Smart Lock" device that lets you enter your house with your smartphone, and the reception is mixed. The good: It’s simple to install, you get notifications about who goes in and out. A bonus: The Smart Lock knows when you are close—geofencing!—and unlocks when you walk up to it. The bad: It doesn't always work. Read More
The Big Wait
The Apple iPhone 6 line is full of mysterious characters and cloak-and-dagger secrecy
Apple Store
Masses lined up outside of the Apple store Thursday night ahead of Friday's release of the new iPhone 6 and iPhone 6+ and created quite the scene on Boylston Street last night, attracting the interest of passersby, posing for photos, and even accepting the generosity of strangers, including a duo who showed up to hand out cold pizza to the crowd. Read More